This Privacy Policy explains how emas25 collects, uses, stores, shares, and protects your personal information when you use our platform. We are committed to handling your data with transparency, security, and respect for your rights as a user based in Indonesia.
These highlights summarize the most important ways emas25 protects and respects your personal data. Full details are set out in the policy clauses below.
All data transmitted between your device and the emas25 platform is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. This ensures that your login credentials, payment details, and personal information cannot be intercepted during transmission.
emas25 stores personal data in access-controlled, encrypted servers hosted in internationally certified data centers. Member financial data is stored in systems physically and logically segregated from other data categories. Access is limited to authorized personnel on a strict need-to-know basis.
You have the right to access, correct, and request deletion of your personal data held by emas25, subject to applicable legal retention obligations. Requests can be submitted at any time by contacting our support team. emas25 will respond to all valid data rights requests within 30 calendar days.
emas25 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Data sharing with third parties is limited strictly to service providers necessary to operate the platform — payment processors, KYC verification partners, and fraud prevention services — all bound by confidentiality agreements.
emas25 will only send promotional emails, SMS messages, or push notifications if you have actively opted in to receive them. You can withdraw your marketing consent at any time through your account settings or by contacting support. Transactional communications (deposit confirmations, security alerts) are not subject to marketing opt-out.
emas25 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years following account closure to comply with anti-money-laundering regulations. Data no longer required is securely deleted or anonymized.
This Privacy Policy ("Policy") describes how emas25 ("the Company", "we", "us", "our") collects, processes, stores, shares, and protects the personal data of individuals ("you", "Member", "User") who access or use the emas25 platform at emas25.app. By creating an account or using our services, you acknowledge that you have read and understood this Policy. This Policy forms part of the emas25 Terms & Conditions.
emas25 is committed to protecting the privacy and security of your personal data. We operate the emas25 online betting and casino platform ("Platform"), which provides sports betting, live casino games, slot titles, and togel (Indonesia's traditional numbers lottery) services to adult users in Indonesia and other permitted jurisdictions.
For the purposes of this Policy, the following definitions apply:
emas25 collects only the personal data that is necessary to provide our services, comply with legal obligations, and improve the Member experience. The categories of data we collect are as follows:
2.1 Registration & Identity Data
2.2 Identity Verification (KYC) Data
2.3 Financial Transaction Data
2.4 Technical & Device Data
2.5 Communications Data
2.6 Responsible Gaming Data
emas25 collects personal data through the following channels and mechanisms:
emas25 processes your personal data only where we have a lawful basis to do so. The table below sets out the primary purposes of our data processing activities and the corresponding legal basis for each:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and onboarding | Registration & Identity Data | Performance of contract |
| Age and identity verification (KYC) | KYC Data, Registration Data | Legal obligation; legitimate interests |
| Processing deposits, withdrawals, and bets | Financial Transaction Data | Performance of contract |
| Fraud prevention and security monitoring | Technical Data, Financial Data, KYC Data | Legitimate interests; legal obligation |
| Anti-money-laundering (AML) compliance | Financial Data, Identity Data, Communications Data | Legal obligation |
| Customer support and dispute resolution | Communications Data, Transaction Data | Performance of contract; legitimate interests |
| Responsible gaming monitoring | Responsible Gaming Data, Transaction Data | Legitimate interests; legal obligation |
| Marketing and promotional communications | Registration Data, Marketing Preferences | Consent (opt-in) |
| Platform improvement and analytics | Technical Data, Behavioral Data | Legitimate interests |
| Legal and regulatory reporting | All categories as required | Legal obligation |
5.1 Principle of Minimum Disclosure. emas25 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only where necessary to deliver our services or to comply with a legal obligation, and only with parties bound by appropriate confidentiality and data protection commitments.
5.2 Service Providers (Data Processors). emas25 engages the following categories of third-party service providers who process personal data on our behalf:
5.3 Legal and Regulatory Disclosure. emas25 may disclose personal data to governmental authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. emas25 will notify affected Members of such disclosures where legally permitted to do so.
5.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of emas25's business, personal data may be transferred to the acquiring entity as part of that transaction. emas25 will provide notice to Members prior to any such transfer taking effect and will ensure the receiving entity is bound by privacy obligations at least as protective as those in this Policy.
5.5 With Your Consent. emas25 may share your personal data with additional third parties where you have given your explicit consent for that specific sharing arrangement. You may withdraw such consent at any time.
6.1 emas25 operates on an internationally licensed basis, and some of our service providers and data processors are located outside of Indonesia. As a result, your personal data may be transferred to, stored in, and processed in countries other than Indonesia.
6.2 Where personal data is transferred outside of Indonesia, emas25 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Indonesian data protection law. These safeguards include:
6.3 By using the Platform and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data as described in this section.
7.1 What Are Cookies? Cookies are small text files stored on your device when you visit a website. They enable the website to remember your preferences, maintain your session, and gather analytical data about how the site is used.
7.2 Types of Cookies Used by emas25. The Platform uses the following categories of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account preferences, process deposits and withdrawals, and ensure platform security. These cookies cannot be disabled without breaking core platform functionality. | Session / up to 30 days |
| Performance / Analytics | Collect aggregated, anonymized data about how Members navigate the Platform — which pages are visited most, where users drop off in registration flows — to help emas25 improve the experience. | Up to 13 months |
| Functional | Remember your optional preferences such as language display settings, odds format (decimal vs. Indonesian fraction), and notification preferences. | Up to 12 months |
| Marketing / Targeting | Used only where you have opted in to marketing communications. May track which promotional offers you have viewed or clicked to enable emas25 to deliver more relevant promotional messaging. | Up to 90 days |
7.3 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are set. Please be aware that disabling strictly necessary cookies will impair your ability to use core Platform features including account login and payment processing.
7.4 Web Beacons and Similar Technologies. In addition to cookies, emas25 may use web beacons (transparent pixel images embedded in web pages or emails), JavaScript tags, and similar tracking technologies. These tools serve the same analytical and marketing measurement purposes described above and are governed by the same opt-in requirements where applicable.
8.1 emas25 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
8.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, emas25 will notify affected Members without undue delay by email to the address registered on their account. Notifications will describe the nature of the breach, the categories and approximate number of individuals affected, the likely consequences, and the measures emas25 has taken or proposes to take to address the breach.
9.1 emas25 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or for as long as required by applicable law, whichever is longer.
9.2 The following retention periods apply to the main categories of personal data held by emas25:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and KYC data | 5 years after account closure | AML/KYC legal obligation |
| Financial transaction records (deposits, withdrawals, bets) | 5 years after account closure | AML/financial reporting legal obligation |
| Customer support communications | 3 years after resolution of inquiry | Dispute resolution; legitimate interests |
| Technical / device / session logs | 13 months from collection | Security and fraud prevention; legitimate interests |
| Marketing preferences and opt-in records | Duration of account plus 3 years | Proof of consent; legal obligation |
| Responsible gaming records (self-exclusions, limits) | 5 years after account closure | Regulatory compliance; user protection |
| KYC identity documents (scanned copies) | 5 years after account closure | AML legal obligation |
9.3 Upon expiry of the applicable retention period, personal data is securely deleted from active systems or, where deletion is not technically feasible in the short term (e.g., backup tapes), rendered inaccessible pending routine destruction in accordance with emas25's data disposal schedule.
Subject to applicable law and any overriding legal obligations (such as AML record-keeping requirements), you have the following rights in respect of your personal data held by emas25:
To exercise any of the above rights, please submit a written request to emas25 at support@emas25.app. emas25 will verify your identity before processing any data rights request. We will respond within 30 calendar days; complex or multiple requests may take up to 60 days with advance notice provided.
11.1 The emas25 Platform is strictly intended for adults aged 21 years and over. emas25 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the emas25 registration process, and all Members are required to confirm they are 21 or older before an account is approved.
11.2 If emas25 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any deposits received from an underage Member will be returned; any winnings derived from play by that Member will be forfeited.
11.3 Parents and guardians who believe their child has accessed or registered on the emas25 Platform should contact us immediately at support@emas25.app. emas25 will treat such reports as high priority and respond within 24 hours.
12.1 emas25 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page will be revised accordingly.
12.2 Where changes to this Policy are material — meaning they significantly affect your rights or how emas25 uses your personal data — emas25 will provide advance notice of at least 14 days by email to the address registered on your account and by a prominent notice on the Platform before the changes take effect.
12.3 Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of, and agreement to, the revised terms. If you do not accept the revised Policy, you should stop using the Platform and request account closure in accordance with the Terms & Conditions.
12.4 The current version of this Privacy Policy is always accessible at emas25.app/privacy-policy. Previous versions are available on request by contacting support@emas25.app.
If you have any questions, concerns, or requests relating to this Privacy Policy or emas25's handling of your personal data, please contact us through the following channels:
Now that you understand how we protect your data, explore everything emas25 has to offer — from BRI Liga 1 sports betting and live casino tables to hundreds of premium slot titles and togel draws, all transacted securely in Indonesian Rupiah.